Effective Date: 1 January, 2025
At LitePOS, we are committed to protecting the privacy and security of our users’ data. This Privacy Policy explains how we collect, use, disclose, and protect your personal and business information when you use our platform and services.
1. Information We Collect
We collect various types of information to provide and improve our services. This includes personal information such as your name, email address, phone number, business name, and payment details, as well as technical data like IP addresses, browser type, and device information.
2. Business Data Handling
As a POS platform, LitePOS also collects and stores business-related data including sales transactions, product lists, inventory, customer records, invoices, and staff accounts. This information is stored securely and used solely to deliver the core functionalities of our POS system.
3. How We Use Your Information
Your information is used for the following purposes:
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To create and manage your LitePOS account
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To process transactions and subscriptions
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To provide customer support
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To send important updates and notifications
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To improve our services based on usage behavior
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To comply with legal obligations
4. User Authentication
We use your email and password to authenticate your access to LitePOS. Passwords are encrypted and are not visible or retrievable by any team member at LitePOS.
5. Data Security
We implement industry-standard security measures including HTTPS encryption, firewall protection, two-factor authentication (2FA), and regular server monitoring to protect your data from unauthorized access or disclosure.
6. Third-Party Services
We may use third-party services such as payment gateways (e.g., Stripe, PayPal), analytics providers (e.g., Google Analytics), and communication platforms (e.g., SendGrid) to operate our platform. These providers have their own privacy policies, and we ensure they comply with global data protection standards.
7. Cookies and Tracking Technologies
LitePOS uses cookies to enhance your user experience, remember your preferences, and analyze platform usage. You can manage your cookie preferences via your browser settings.
8. Data Retention
We retain your data as long as your account remains active. If you delete your account, we retain essential data for a limited period as required by law or for accounting and fraud prevention purposes.
9. Access and Control Over Your Information
You can view, update, or delete your personal and business data at any time through your account dashboard. If you need help, our support team is available to assist.
10. Data Portability
LitePOS allows you to export your business data, including sales reports, product lists, and customer records, to commonly used formats such as CSV or Excel.
11. User Consent
By creating an account and using LitePOS, you consent to our collection and use of your information as outlined in this policy. If you disagree with any part of this policy, you should not use our services.
12. Children’s Privacy
LitePOS is a business platform and not intended for individuals under the age of 18. We do not knowingly collect data from minors.
13. Data Processing Location
Your data may be processed and stored on servers located in different countries, depending on your region and the third-party services we use. We ensure adequate safeguards for international data transfers.
14. Account Termination
If you choose to close your LitePOS account, we will deactivate your access and permanently delete your data from our active systems within 30 days unless required to retain it for legal reasons.
15. Changes to This Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or regulations. If we make material changes, we will notify you via email or through your dashboard.
16. User Responsibilities
As a user of LitePOS, you are responsible for keeping your account credentials secure, ensuring your data entries are accurate, and complying with applicable laws related to your business activities.
17. Data Breach Policy
In the unlikely event of a data breach, we will notify affected users within 72 hours of detection and take immediate steps to mitigate damage and secure the system.
18. Third-Party Links
LitePOS may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage users to read their policies before interacting with them.
19. Legal Compliance
LitePOS complies with applicable data protection laws such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant regulations depending on your location.
20. Contact Information
If you have any questions about this Privacy Policy or your data, you can contact us at:
📧 Email: support@litepos.com
📞 Phone: +880 XXXX XXX XXX
🏢 Address: XXXXXXXXX